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Shipping Information


All orders are processed and shipped within 1-2 business days.  Orders placed on holidays and weekends are processed the following business day.  If you require your order on or by a specific date please email us at and we will try our best to make it happen. There may be additional costs for rush orders.  

Please allow 1-2 weeks for order delivery.  Weekends are not considered transit days.

Some collections need to be shipped in two seperate boxes.  If being shipped this way, this information will be noted in the collection description.    

Red Balloon ships via Canada Post or UPS.  Final shipping costs will be displayed when you are completing your order and will vary depending on the weight of your collection. Currently, we only ship within Canada and the United States.  However, we can make special arrangements to ship internationally.  For information regarding international shipments, please contact us, prior to placing your order , at