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FAQs

What is a Curated Collection?

Red Balloon’s curated collections comprise hand selected items that are chosen for their uniqueness, quality and style. We believe that each day should be celebrated and our small-edition collections are curated around highly considered themes with the intention of creating a sense of joy and ceremony.   

Can I add additional items to the collection I've ordered?

Yes, you can! At the bottom of each collection page, you will find a selection of additional items that can be included in your purchase.  These items have been specially selected to compliment specific collections but can also be purchased individually. 

Can I be notified when new collections become available?

Absolutely! Please sign up for our newsletter and we will let you know about all the new collections we launch.


Can you add a gift note?

We would love to handwrite your personalized message in a gorgeous card that has been handmade just for Red Balloon by our friends at Living Sky Cards!  To include a gift note, please contact us at info@rballoon.ca. 


Do you ship internationally?

We currently ship within Canada and the United States, but we are happy  to make special arrangements for international shipments.  For information regarding international shipments, please contact us, prior to placing your order, at info@rballoon.ca.